Sales and Admin Leasing Associate

KEY RESPONSIBILITIES

• • Respond to inquiries (walk-ins, calls, online) and conduct facility tours for prospective tenants.
• • Recommend appropriate storage units and convert inquiries into rentals to help increase occupancy.
• • Prepare rental agreements, process payments, and maintain accurate tenant records.
• • Provide excellent customer service and address tenant concerns or requests promptly.
• • Monitor unit availability and coordinate move-ins and move-outs.
• • Ensure the facility and storage units are clean, presentable, and ready for customers.
• • Proactively suggest and implement ideas to improve sales, customer experience, and facility operations.

QUALIFICATIONS:

• Bachelor’s Degree in Business Administration or relevant field
• Preferably with at least 1 year work experience in the self storage industry and/ or sales
• Strong interpersonal skills and enhanced negotiation abilities
• Ability to work with minimal supervision